Return Form
Frequently asked questions
What warranty do I get with my MadFit Products?
Every MadFit product comes with a six month warranty against defects. If your MadFit product develops a problem within this timeframe, we’ll sort a refund or replacement for you.
Can I change my mind on my purchase?
Sure! We give you 30 days to return your product for a full refund. It must be sealed and unused to qualify for this.
What if I’ve tried the product out? Can I request a refund?
Sorry but due to safety and hygiene reasons, we can't accept a return on any products if you have changed your mind unless the product is damaged or faulty.
How do I return a product?
Simply fill in the easy returns form and we’ll be back in touch to begin the return process.
I’m having trouble with a MadFit product and I’m not sure if it’s normal. Do I need to return it?
If you’re not sure if there’s an issue with your MadFit product or just want to ask a question, please reach out to our helpful support team at support@madfit.co and we’ll be happy to assist you.